Our Company

We have developed and offer several energy conservation products for the home that are designed to stop drafts through the five most overlooked intentional openings in the house: the attic stairs, the whole house fan, the fireplace, the clothes dryer, and the bathroom fan.

Just about almost any homeowner can use and benefit from one or more of our products.

Our products have been engineered to provide the easiest, quickest installation; provide the highest level of performance; offer high value and fast payback.

Our customers are homeowners, weatherization professionals, energy auditors, utilities, home improvement centers, lumber yards, hardware stores, fireplace shops, and contractors, just to name a few. We also wholesale our products to distributors.

By constantly improving the performance and value of our products, and by consistently developing and adding new products to our store, we have rapidly become the leader in providing innovative, low-cost, "green" solutions for air leakage control and related energy conservation problems in the home.

We are proud to be interviewed often and written about in numerous magazines, newspapers, and on-line media. In addition we have written numerous articles and given numerous presentations in our area of expertise.

We are proud to have had our website selected to receive the prestigious "Golden Web Award" for website excellence! The award is presented to those sites whose web design, originality and content have achieved levels of excellence worthy of recognition.

We are a member of the Better Business Bureau (BBB) and have also been selected to be a member of the prestigious BBB Online Reliability Program.

Our Philosophy

We strive to help you save money, conserve energy, and improve the comfort and performance of your home by sealing drafts and air leaks from a number of often overlooked and hard to fix sources.

We understand the importance of customer satisfaction, and we strive to meet your expectations.

We manufacture and provide the highest quality products for all of our customers. We believe our customers are our greatest asset, and we are dedicated to serving your needs.

Our products are manufactured in the U.S.A., and we are proud to support several local sheltered workshops that provide dignified and meaningful employment opportunities for people with disabilities.

We have developed this website not only for our customers to purchase our products, but also to provide information to help educate our customers about our products and energy conservation in general. We have provided numerous links on our Links Page that we hope you may find useful.

Privacy Policy

Introduction

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

• us offline or through any other means, including on any other website operated by Company or any third party; or
• any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

• by which you may be personally identified, such as name, postal address, e-mail address, telephone number, any other identifier by which you may be contacted online or offline ("personal information");
• that is about you but individually does not identify you; and/or
• about your internet connection, the equipment you use to access our Website and usage details.

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.

• Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting information about our products and services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

• Details of your visits to our Website, including traffic data, location data and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices about How We Use and Disclose Your Information (below).  
  We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

• To present our Website and its contents to you.
• To provide you with information, products or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of CustomControl's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by CustomControls about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to or not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information (see below).
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use (/terms-of-use.shtm) or terms of sale (/terms-of-sale.shtml) and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CustomControls, our customers or others.
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• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
•  Promotional Offers from the Company. If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data.   If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.  This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.